Delivery Information

FREE First Class Delivery offered on ALL UK orders of £25 or more.

FREE First Class Recorded & Traceable on ALL UK orders of £80 or more.

All Vapourlite Electronic Cigarette orders will be despatched from our UK warehouse within 24 hours of your order being received (Mon-Fri, 9am-4pm). Any orders received on Saturday, Sunday & Bank Holidays will be despatched the next working day.

Whichever delivery option you choose, please ensure that your email will accept mail from info@vapourlites.com. A few customers have found that our order confirmation and despatch notifications have been blocked by their spam filters. Please also note: We trade under the name Vapourlites Ltd.

All our items are carefully packed at our Chester warehouse and will arrive securely and discreetly in plain wrapping. The order will either arrive in a plain padded envelope or box dependant on the size of order. The photo below shows both variants:-

Our postage options are as follows:

£1.95 UK 1st CLASS STANDARD 2-5 Days

This service is used as our FREE option on all orders over £25 in the UK.

This service is standard 1st class mail without tracking or insurance. Only suitable for small orders able to go through a letterbox. If you do choose this option, we cannot refund/ replaced a lost item for 30 day's or once Royal Mail have carried out their investigations. We can send out a replacement parcel after 30 days. We only refund on the missing goods not the postage as we have already incurred the royal mail postage costs.

£2.50 RECORDED AND TRACEABLE 1-2 Days

This service is used as our FREE option on all orders over £80 in the UK.

INCLUDES:
Proof of posting
Signature on delivery
Online confirmation of delivery
Up to £39 compensation. If not delivered or lost will send out a replacement parcel after 15 days.
Traceable - We will only get info once the item has had an attempted delivery.

£6.50 NEXT DAY BY 1PM TRACKABLE INCLUDES:
Guaranteed Next Day delivery on orders placed before 4pm on the previous day.
99%* UK coverage.
Online tracking
Electronic Proof of Delivery
Up to £2,500 compensation. If not delivered or lost we will send out a replacement parcel after 72 hrs.

£12.50 NEXT DAY BEFORE 9am TRACKABLE INCLUDES:
Guaranteed Next Day 9am delivery on orders placed before 4pm on the previous day.
99%* UK coverage.
Online tracking
Electronic Proof of Delivery
Up to £2,500 compensation. If not delivered or lost, we will send out a replacement parcel after 72hrs.

£9.50 SATURDAY DELIVERY INCLUDES:
Proof of posting
Signature on delivery
Online confirmation of delivery
Up to £39 compensation. If not delivered or lost will send out a replacement parcel after 72 hrs.
Traceable - We will only get info once the item has had an attempted delivery.

WORLD WIDE DELIVERY

For Europe and Worldwide we use a NEXT DAY COURIER or INTERNATIONAL POST with full tracking facility. Depending on your location, size and weight of your parcel, we will choose which is best for you. Our preferred option is UPS. Delivery times to the EU are 3-5 day's, the rest of the world inc Asia, Asia-Pacific delivery times 7-10 day's.

Fixed price up to 10 Kilos

£8 EUROPE*

£15 WORLD WIDE*

* Vapourlites cannot be held responsable for Customs regulations applicable to your country. If in doubt, please contact your customs office. Vapourlites will not be held liable for any seizures or claims. Unfortunately we cannot ship to some countries around the world. These are listed below:

Algeria, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Brunei, Burkino-Faso, Chad, Comoros, Djibouti, Egypt, Eritrea, Guinea, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Lebenon, Libya, Mali, Malaysia, Maldives, Mauritania, Morocco, Niger, Nigeria, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Syria, Tajikistan, The Gambia, Tunisia, Turkey, Turmenistan, United Arab Emirates, Uzbekistan, Yemen, USA, Canada. Once you select the shipping method when ordering, there will be a definative list of countries we can send to.